BSBCUE301 – Summary Copy
Information systems are essentially the backbone of an organisation. There are a variety of types of information systems that can be used in an organisation all of which perform specific tasks. Database management systems (DBMS) are systems which have a variety of structures and are a handy tool for storing large amounts of information. Familiarity with the various information systems is important because different systems are required to process various customer enquiries. Errors do occur in information systems. They can be simple or complex errors. Regardless, the relevant personnel should be informed so that the problem gets the required attention and solution.